Stella Chatbot is a lightweight, efficient keyword-based chatbot for WordPress. It allows you to create a personalized support assistant that answers visitor questions based on predefined FAQ entries.
Perfect for small businesses and blogs, Stella Chatbot helps reduce support tickets by providing instant answers to common queries.
Key Features
- FAQ Management: Create keyword-response pairs.
- Category Organization: Group your FAQs into categories for better navigation.
- Customizable Widget: Change the chatbot name and avatar to match your brand.
- Localized Interface: Fully translatable and localized strings.
- Smart Suggestions: Offers related questions when no exact match is found.
- Responsive Design: Works perfectly on desktops, tablets, and smartphones.
- Privacy Focused: Simple data handling that respects user privacy.
Privacy
Stella Chatbot stores data locally in your WordPress database:
- Chatbot settings and FAQ entries configured by administrators.
- Visitor chat messages, chatbot replies, matched keywords, session IDs, and timestamps.
This plugin does not require an external service to operate and, by default, does not send chat data to third-party services.
You can choose to delete all plugin data on uninstall from the plugin settings (Danger Zone).
